Frequently Asked Questions
Restaurant & Function FAQ’s
Q: Do you take large bookings for the restaurant?
Q: Do you cater for parties and functions?
Q: Do you have an outdoor entertainment area?
Q: Do you offer vegetarian/ vegan options or cater for guests with restricted dietary requirements?
Q: Do you have a kid’s menu?
Q: What is your dress code in the restaurant?
Q: Do you have all-abled access to your restaurant?
Accommodation FAQ’s
Q: Is the accommodation air-conditioned for summer and is there heating for winter?
Q: Do you have room service?
Wednesday - Monday
Breakfast 8am - 11am
Lunch 11am - 3pm
Dinner 5pm - 8.30pm
Q: What is the earliest I can check-in and the latest I can check-out?
Our check-out is 10am. If you would like to request a later check-out, please enquire at reception upon arrival and this will also be subject to availability. Any previously arranged late check-outs will be complimentary until 11am, but charged out at $20 per hour after 11, or part thereof.
Q: Do I need to pay a deposit to secure a reservation and what is your cancellation policy?
Your deposit is fully refundable should you need to cancel your booking more than 14 days outside of your date of arrival - but is forfeited if you cancel within the 14 days.
Please note: should you cancel/modify your booking within 3 days of arrival, or do not show for your reservation - you may be charged the full rate for your entire stay. Please contact reception for any further information regarding our terms and conditions.
Changes to Function or Wedding Reservations - please refer to the Terms and Conditions on your Booking Agreement, as arranged with our Wedding/Functions Manager.
Q: Can I make a reservation without a credit card?
Q: Can we get extra beds/cots in the room?
Q: Do all Apartments and Suites have balconies?
Please note: the apartments do not come with a spa.
Q: Do you have undercover parking?
Q: Do you have wireless internet in the guest rooms?
Q: Are your rooms non-smoking?
Q: Do you have all-ability access?
Q: Can you store my luggage at the Hotel?
Q: Do you allow pets?
Q: How far are you located from the closest airports?
Q: Do you sell gift cards?
Phone
Address
94-96 MAIN STREET
MONTVILLE, QLD, 4560
Courtesy Bus
From 5:30 pm to 9:30 PM
